Workers don’t give a shit about customers because that’s how the incentive system is set up. Give workers the profits, you give them a good reason to give a shit about how clients feel.
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Workers don’t give a shit about customers because that’s how the incentive system is set up. Give workers the profits, you give them a good reason to give a shit about how clients feel.
As well as ensuring those profits will keep flowing through their retirement, and you get the long term planning incentive.