Also asked them if torrenting legal stuff is allowed and they said no.
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They’ll still see upload/download volumes, speeds and patterns. Just not destinations. That alone could indicate torrent.
That could indicate a lot of things. It would be very difficult to distinguish a torrent from something like cloud folder sync. And that would still be a statistical guess. No ISP is going to go after customers because their VPN traffic is potentially torrent traffic.
Besides, even if they could detect that torrenting is taking place, they will not know what data is being transferred from and to where. It’s a meme, but torrents are actually sometimes used for non-copyright infringing data.
Your comment assumes the ISP cares about false positives.
You are assuming the client needs to care about his ISPs claims unless they actually exist, and aren’t false positives.
So you think OP is lying?
My guess would be that there is a problem with his configuration, and he is leaking traffic that reveals he is using torrents.
OP’s ISP is lying or OP misconfigured his client.
I was providing Linux distros and Machine Learning datasets some time ago, because official servers where slow. I’m the meme I guess