I’m always nice to the call center people, they’ve been good to me. Sometimes the automated system is so frustrating that I worry my frustrated tone of voice carries over to the beginning of the call with the actual person so I feel like I have to be like “holy hell the phone bot is annoying, if I sound frustrated I’m just recovering, it’s not you.” I totally get that it’s a hard job, though. I always feel bad when the person is super apologetic for taking some time and I’m like “no, no, it’s cool. Take all the time in the world, if you can fix my issue I’ll be so happy.” Just makes me think they get pressured a lot by bosses / customers :|.
XMPP works pretty well, but it’s not in the spotlight as much as Matrix right now. I get the sense that Matrix servers tend to be pretty heavy weight in comparison? Main problem with XMPP in my opinion is that there’s no “one true app” available for every platform. There’s something decent everywhere (with iOS being the worst supported, but getting better, Siskin is pretty solid), but it’d be really nice to have a decent app like Element everywhere so you could help your friends on different platforms better, and trust that they’re getting a similar experience. Conversations is kind of an amazing app on android, I like Dino on Linux, Siskin is pretty good on iOS… Not entirely sure what’s going on with Macs (I think you can get Dino to work, but otherwise I guess maybe Beagle?)… I’m REALLY not sure what’s going on with Windows.
But, por que no los dos! A lot of us host stuff as a hobby, so it can just be fun to set up an extra thing if you’ve got nothing better to do :P.
Awesome, thanks for giving me an in depth comparison!
Yeah, I basically just look at all of my feeds in one list most of the time, though I do have groups in Unread. I guess I’m not super clear on how reeder differs, but if it is actually better for reading infrequent articles and stuff I’d be curious. I should probably just pay the $5 and try it…