No and thats the point, passive listening is not suitable for 1to1 interactions and some form of active listening should always be employed

That would be just taking in the information but not giving any sort of feedback. Like sitting in a lecture that doesn’t allow questions, but in a 1to1

I thought media would be pulled direct and text and links on the thread is what is federated

That is not the definition of active and passive listening I had heard.

Active listen is being engaged asking questions and showing empathy outwardly. That could be trying to “fix” it but it could also be the “why would they say” type lines or other affirmations that others in this thread are saying both I thought were types of active.